Benefits Direct™ | Prepaid Resources © 2010

Tuesday, September 7th, 2010


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Benefits Direct™
Automated Federal Benefit Enrollment

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Benefits Direct electronically directs cardholders' future federal benefit entitlements onto their prepaid debit card for increased recurring loads, extended card usage, and greater cardholder satisfaction. Working in conjunction with the US Treasury, Benefits Direct supports direct deposit enrollment of social security, disability, veterans, civil service and railroad retirement benefits. This innovative service replaces timely and error-prone manual enrollment with automation that accelerates loading, reduces cardholder attrition and increases cardholder satisfaction. At Prepaid Resources' notification, the US Treasury will initiate the direct deposit of cardholder benefit entitlements to any bank relationship that the program manager may designate.

This portability gives program managers maximum control of their direct deposit relationship, utilizing a standard process that can be deployed across multiple processor and issuer relationships. Prepaid Resources provides program managers with full service support including customized files transfer windows, enrollment transmissions, issue resolution and seamless operational integration into existing cardholder registration, communications and customer service processes.

The Better Way to Enroll
Faster than Traditional Paper Enrollment

Avoids long lines and confusing directions at the Federal Agency office
Averts customer conversion to US Treasury “Direct Express®” prepaid card

Easier than Treasury’s “Go Direct” website. You make the comparison:

	Go Direct	Benefits Direct
*Applicability*	Works for paper check recipients only	Works for paper check recipients and those already on direct deposit
*Eligible Benefits*	SS, SSI, Veterans, Railroad Retirement & Civil Service	Same as Go Direct
*Enrollment Method*	Single enrollment only	Single, Batch or API enrollment
*Program Manager Control*	None	Program Manager controls the process – driving enrollment at either the point of card sale or thru a post-enrollment integrated solution
*Data Validation*	None	Identifies data errors that delay enrollment process
*Efficiency*	Effective next benefit cycle if entered prior to 15th of month	Same as Go Direct
*Enrollment Support*	None	Provides Program Manager & Cardholder support services, including online FAQs, e-mail communication, error identification, return tracking and re-submission

Complete Overview of Benefits Direct™
	Complete Presentation (PDF) Sections • Benefits Direct - I - Overview (PDF) • Benefits Direct - II - Enrollment Options (PDF) • Benefits Direct - III - Integrating with Benefits Direct (PDF) • Benefits Direct - IV - Benefits Direct Screenshots (PDF)

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